Privacy Policy
Version 1.1
Effective Date: 12 February 2026
Aurums (“we”, “us”, “our”) is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use the Aurums software and hosting services (the “Service”).
This policy is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Data Controller: Aurums Live
Email: jamilditta@gmail.com
We are the data controller responsible for your personal data.
2. Information We Collect
We may collect the following personal data:
Identity and Contact Data
- Name
- Email address
- Billing information
Technical Data
- IP address
- Device information
- VPS instance identifiers
- Log files
- Licence validation timestamps
- System activity logs
Usage Data
- Software interaction logs
- Signal relay timestamps
- Error logs
We do not collect:
- Broker login credentials
- Trading account passwords
- Payment card details (processed by third-party payment providers)
3. How We Collect Data
We collect data when you:
- Register for the Service
- Purchase a subscription
- Use the software
- Interact with support
- Connect to hosted infrastructure
Some technical data is collected automatically through system logging.
4. Lawful Basis for Processing
We process personal data under the following lawful bases:
Contractual Necessity
To provide the Service you have subscribed to.
Legitimate Interests
To:
- Maintain security
- Prevent fraud
- Monitor system integrity
- Improve software performance
Legal Obligations
To comply with tax, accounting, and regulatory requirements.
5. How We Use Your Data
We use your personal data to:
- Provide and maintain the Service
- Validate software licences
- Provision and manage VPS hosting
- Process payments
- Provide customer support
- Monitor system security
- Investigate misuse
We do not sell your personal data.
We do not use your data for unsolicited marketing.
6. Data Sharing
We may share data with:
- Payment processors
- Cloud hosting providers
- VPS infrastructure providers
- Professional advisers (legal/accounting)
All third parties are required to process data securely and in accordance with applicable law.
We do not share personal data with signal providers.
7. International Transfers
If hosting providers or infrastructure providers are located outside the UK, your data may be transferred internationally.
Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
8. Data Retention
We retain personal data only for as long as necessary.
Typical retention periods:
- Account information: Duration of subscription + 6 years for accounting purposes
- Technical logs: Up to 12 months
- Support correspondence: Up to 3 years
Data may be retained longer where required by law.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Secure server environments
- Encrypted communications where applicable
- Access controls
- Authentication protections
- Monitoring and logging
No system can be guaranteed 100% secure.
10. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (where legally permissible)
- Restrict processing
- Object to processing based on legitimate interests
- Data portability
Requests can be made via: jamilditta@gmail.com
We may require identity verification before responding.
11. Cookies and Tracking
If the Service uses cookies or tracking technologies, details will be provided in a separate Cookie Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on our website.
Continued use of the Service constitutes acceptance of the updated policy.
13. Contact
If you have questions regarding this Privacy Policy, contact:
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).